Ashford Orbital Ltd is a privately owned company having purchased the dealership from Drake & Fletcher back in October 2008. Mazda have had a presence in the dealership since 2003 with Kia joining in May 2008 and Mitsubishi in December 2015.
Over the last few years the site has undergone a continual refurbishment programme with the showroom now able to display 25 cars and the workshops extended to 12 bays. The forecourt has also been extended and can now display over 100 used cars.
Our staff of 44 have many years combined experience and are continually striving to improve their knowledge through both manufacturer and our training programmes.
Ashford Orbital are subscribers to the Motor Industry Code of Practice for Service and Repair.
What does this mean to you our customer?
In the event that you are dissatisfied with the outcome of a dispute relating to service and repair work carried out at Ashford Orbital and the dispute remains unresolved satisfactorily, Ashford Orbital can provide a CTSI certified Alternative Dispute Resolution (ADR) service.
Further details can be found here: https://www.themotorombudsman.org/.
If you are a consumer and need information you can call 0345 241 3008* (option 1).